CartonMakerNG Terms and Conditions.

These terms and conditions apply to the use of this Website, and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you have any questions relating to these terms and conditions then please contact Customer Service by emailing [email protected].

We reserve the right to change these terms and conditions at any time. Any such changes take effect immediately therefore it is your responsibility to read the terms and conditions each time you use this website.

Order Procedure
We accept payment via Paystack & Visa/MasterCard credit/debit cards via this website. For any payment queries, please contact us via email at [email protected] or chat via WhatsApp.

On placing your order you will receive an automatically generated email to inform you we have received your order. This is not an order acknowledgment, nor does it constitute acceptance of your order. Once your order has been accepted and the delivery time is known, we will email you an order acknowledgment detailing the expected dispatch date. Our offices are open from Monday-Friday 8.00 am until 5 pm.

We do not take payment until your order has been packed and is ready for despatch. If your order has a longer lead time than 14days our authority to take payment is removed by your bank – we will call for resubmission of payment details once your order is ready in this case.

We endeavor to process all orders within 14 days. Generally, orders are dispatched within one week of receipt.

If you wish to collect your order please phone +234 809 068 9479 to ensure that the products are available and that your order is ready for collection. CartonMakerNG operates from a purpose-built distribution center that does not have facilities to receive visitors without prior authorization. Unfortunately, our sales and order processing department are unable to process orders for personal collection unless this has been pre-authorized.

Delivery Policy
Please see our delivery policy. Pallet deliveries may require a forklift to unload and are quoted as delivery without a tail-lift. If a forklift is not available and you require delivery with a tail-lift, please let us know when placing your order.

Suitability for Use
Every care is taken to maintain the highest standards of quality. CartonMakerNG wishes to make it clearly understood that it is the users’ responsibility to ensure that the goods purchased are suitable for the intended purpose. No guarantee is given or implied that any product we supply is fit for any particular purpose, and our liability is strictly limited to the invoice value of the items concerned.

Prices are subject to revision without notice and are shown exclusive of VAT (VAT is added at checkout). We reserve the right to change our prices at any time, if this affects an order you have already placed, you will be given the option to cancel. All price changes will be published on this website. The prices shown on this website do not include VAT. VAT is chargeable at 5% on all National orders. VAT will be calculated automatically and shown on the “checkout” page. A VAT receipt will also be sent via email the day of despatch of the goods accompanying a despatch notification.

Overseas Orders
We export orders to countries all over the world, however, currently, we are only able to accept online orders from Nigeria, and neighboring African nations. If you live outside these areas you can create an order on our website, when you complete checkout your basket will be sent to us for a delivery quotation. You are also welcome to contact us via email at [email protected], or alternatively use our online contact form, detailing the product codes and quantities of the items required, together with the delivery address. We will then be pleased to contact you with a full quotation including delivery costs.

Through this website, you are able to link to other websites which are not under the control ofCartonMakerNG. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Change to Products
CartonMakerNG reserves the right to change material specifications or substitute similar products for those displayed in the catalog.

The cost of returning goods is not covered by a warranty. The warranty of the product will be as the guarantee policy of the manufacturer.
Our Registered Details
CartonMakerNG is a registered company and our registered details are as follows:- Preservation Equipment Ltd No. 39/59 Aina Road Agiliti Mile 12, Lagos. Tel: +234 809 068 9479, +234 701 250 9438

Email: [email protected]

Registered as a business Under The CAC in Nigeria: NO. 3363950